Changes between Version 38 and Version 39 of Nmm2022/Agenda/RTsetup

Timestamp:

Jul 15, 2022, 5:46:36 AM (2 years ago)

Author:

deepthi

Comment:

--

Nmm2022/Agenda/RTsetup

@@ -453 +453 @@
 - The logo
 
+Let's look into admin tab in the webUI, The options are as follows.
+
+[[Image(admin tabl.png, 200px, nolink)]]
+
+(Select and create options are there under admin tab for every option)
+
+== Lets Create an user ==
+
+Select user option from admin tab(Root user)
+
+[[Image(create_user_3.png, 200px, nolink)]]
+
+Then you can fill the details for the user and the password for user as follows
+(Details may vary with the requirements)
+
+[[Image(create_a_user.png​, 800px, nolink)]]
+
+Under Admin tab, Option Queue allows us to make queues for tickets.
+Click on create queue option. You will get a creation page as follows
+
+[[Image(create_queue.png​​, 800px, nolink)]]
+
+(Moderate as per your requirements)
+
+Navigate to homepage, Newly created queue is listed under queues
+
+[[Image(updated_queue_list.png​, 500px, nolink)]]
+
+Let's see the user list.
+(There, a user have to be created before)
+
+Navigate :
+Admin > Users > select
+
+Then the page will similar as follows
+
+[[Image(user_list.png, 800px, nolink)]]
+
+==== Changing user rights according to the queues ====
+
+Navigate :
+
+Click on the queue you want to assign
+
+[[Image(changing_user_rights.png, 800px, nolink)]]
+
+Select "User rights", Select a user to assign rights(tick as required in "General Rights,Rights for Staff and Rights for Administration")
+
+[[Image(user_rights_assigning.png, 800px, nolink)]]
+
 Lets Create a ticket in installed rt5 system and Currently root is logged
 
@@ -501 +551 @@
 [[Image(bulkupdate.png​, 800px, nolink)]]
 
-Let's look into admin tab in the webUI, The options are as follows.
-
-[[Image(admin tabl.png, 200px, nolink)]]
-
-(Select and create options are there under admin tab for every option)
-
-== Lets Create an user ==
-
-Select user option from admin tab(Root user)
-
-[[Image(create_user_3.png, 200px, nolink)]]
-
-Then you can fill the details for the user and the password for user as follows
-(Details may vary with the requirements)
-
-[[Image(create_a_user.png​, 800px, nolink)]]
-
-Under Admin tab, Option Queue allows us to make queues for tickets.
-Click on create queue option. You will get a creation page as follows
-
-[[Image(create_queue.png​​, 800px, nolink)]]
-
-(Moderate as per your requirements)
-
-Navigate to homepage, Newly created queue is listed under queues
-
-[[Image(updated_queue_list.png​, 500px, nolink)]]
-
-Let's see the user list.
-(There, a user have to be created before)
+
+
+=== Change the logo and theme===
+
+Here you will be able to change the logo into your institutional logo and the theme
 
 Navigate :
-Admin > Users > select
-
-Then the page will similar as follows
-
-[[Image(user_list.png, 800px, nolink)]]
-
-==== Changing user rights according to the queues ====
-
-Navigate :
-
-Click on the queue you want to assign
-
-[[Image(changing_user_rights.png, 800px, nolink)]]
-
-Select "User rights", Select a user to assign rights(tick as required in "General Rights,Rights for Staff and Rights for Administration")
-
-[[Image(user_rights_assigning.png, 800px, nolink)]]
-
-=== Change the logo and theme===
-
-Here you will be able to change the logo into your institutional logo and the theme
-
-Navigate :
 
 Admin > Tools > Theme