Changes between Version 35 and Version 36 of Nmm2022/Agenda/RTsetup

Timestamp:

Jul 15, 2022, 5:28:59 AM (2 years ago)

Author:

deepthi

Comment:

--

Nmm2022/Agenda/RTsetup

@@ -337 +337 @@
 Otherwise we advice you to configure proper mail gateway for rt.
 
+Note : Here, Mails are sent using a locally configured postfix to send mails to create tickets. postfix and RT are installed in same server in this setup.
+We advice you to have a proper mail configurations when you install RT for institutional purposes.
+
+Edit /etc/aliases file for mailgate configuration in rt.
+
+{{{
+vi /etc/aliases
+}}}
+
+Add following lines. (rt, rt-comment: mail users, Change the mail users as your requirements)
+
+{{{ 
+rt: "|/opt/rt5/bin/rt-mailgate --queue general --action correspond --url http://localhost/rt"
+rt-comment: "|/opt/rt5/bin/rt-mailgate --queue general --action comment --url http://localhost/rt"
+}}}
+
+After, Please reload the configurations to postfix and reload the service
+
+{{{
+#newaliaes
+# postfix reload
+}}}
+
 When you are done with configuring rt, you will be able to log into the system.